Privacy Policy for TRU GEAR

At TRUGEAR, accessible from www.trugear.eu, the privacy of our visitors is of utmost importance to us. This Privacy Policy document outlines the types of information collected and recorded by TRUGEAR and how we use it.

If you have further inquiries or require additional information regarding our Privacy Policy, please do not hesitate to contact us. Our Privacy Policy has been generated with the assistance of the GDPR Privacy Policy Generator.

General Data Protection Regulation (GDPR) As a Data Controller of your information, TRU GEAR's legal basis for collecting and using personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it. These bases include:

• The necessity to perform a contract with you.

• Your explicit permission.

• Pursuing TRU GEAR's legitimate interests.

• Compliance with the law.

TRU GEAR will retain your personal information only for as long as necessary for the purposes stated in this Privacy Policy. We will retain and use your information as required to meet legal obligations, settle disputes, and enforce our policies.

If you reside in the European Economic Area (EEA), you possess certain data protection rights. If you wish to know what Personal Information we hold about you and request its removal from our systems, please contact us. In certain circumstances, you have the following data protection rights:

• The right to access, update, or delete the information we hold about you.

• The right to rectification.

• The right to object.

• The right to restriction.

• The right to data portability.

• The right to withdraw consent.

Log Files TRUGEAR adheres to a standard procedure for using log files. These files track visitors when they access websites. This practice is standard among hosting companies and is part of hosting services' analytics. Log files gather information including internet protocol (IP) addresses, browser types, Internet Service Providers (ISPs), date and time stamps, referring/exit pages, and potentially the number of clicks. This information is not linked to personally identifiable information. The purpose of this information is to analyze trends, administer the site, track user movements on the website, and collect demographic information.

Cookies and Web Beacons Like many other websites, TRUGEAR employs "cookies." These cookies store information, including visitors' preferences and the pages they accessed or visited on the website. This information is used to enhance users' experience by tailoring web page content based on visitors' browser types and/or other information.

Privacy Policies For privacy policies of our advertising partners, you may refer to this list. Third-party ad servers or ad networks use technologies such as cookies, JavaScript, or Web Beacons that are incorporated into their respective advertisements and links on TRUGEAR. These technologies automatically obtain your IP address. They gauge the efficacy of their advertising campaigns and/or personalize advertising content on websites you visit.

TRUGEAR does not possess access to or control over cookies used by third-party advertisers.

Third Party Privacy Policies TRUGEAR's Privacy Policy does not apply to other advertisers or websites. Thus, we advise consulting the respective Privacy Policies of these third-party ad servers for more detailed information, including practices and opt-out instructions.

You can disable cookies through your individual browser options. For more information about cookie management using specific web browsers, refer to the respective browsers' websites.

Children's Information We prioritize safeguarding children using the internet. We encourage parents and guardians to observe, participate in, monitor, and guide their online activities.

TRUGEAR does not knowingly collect Personal Identifiable Information from children under the age of 13. If you believe your child provided such information on our website, please contact us immediately, and we will make every effort to promptly remove the information from our records.

Online Privacy Policy Only Our Privacy Policy exclusively applies to our online activities and pertains to information shared and/or collected on TRUGEAR's website. This policy is not applicable to information collected offline or through channels other than this website.

Consent By using our website, you consent to our Privacy Policy and agree to its terms.

We receive, collect, and store information you provide on our website or through other means. This includes the Internet protocol (IP) address used to connect your computer to the Internet, login details, email address, password, computer and connection information, and purchase history. We may utilize software tools to collect session information, including page response times, duration of page visits, page interaction information, and methods used to navigate away from pages. We also gather personally identifiable information (such as name, email, password, communications), payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles.

When you conduct a transaction on our website, we collect personal information provided, such as your name, address, and email address. We use your personal information solely for the stated purposes.

We collect Non-personal and Personal Information for the following purposes:

• To provide and operate the Services.

• To offer ongoing customer assistance and technical support.

• To contact Visitors and Users with general or personalized service-related notices and promotional messages.

• To generate aggregated statistical data and other aggregated and/or inferred Non-personal Information for service improvement.

• To comply with applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides the online platform allowing us to sell products and services. Your data may be stored through Wix.com's data storage, databases, and Wix.com applications. They secure your data on servers behind firewalls.

All direct payment gateways employed by Wix.com adhere to PCI-DSS standards managed by the PCI Security Standards Council, including Visa, MasterCard, American Express, and Discover. These requirements ensure secure handling of credit card information.

We may contact you to notify you about your account, troubleshoot account issues, resolve disputes, collect fees, poll opinions through surveys or questionnaires, provide updates about our company, or contact you as necessary to enforce our User Agreement, national laws, and any agreements we have with you. We may contact you through email, telephone, text messages, or postal mail.

Should you wish for us to cease processing your data, please contact us at info@trugear.eu 

We reserve the right to modify this privacy policy at any time. Changes and clarifications become effective immediately upon posting on the website. Material changes will be highlighted, and we will notify you of updates so that you are aware of collected information, its use, and the circumstances under which we disclose it.